Amazing trip! Journey Earth was easy to work with, customized the itinerary to our liking and were very responsive with any questions we had while on our vacation.
See what our clients are saying about us
The Zicasso match of Journey Earth was spot on! The agent was very friendly, helpful and quite intuitive. The agent's attention to detail and expertise made for a flawless vacation. Every bit of transportation, activities and hotel stays were seamless and went according to plans/schedules and we did a lot during our short stay! The application, AXUS, used by Journey Earth is a fabulous bit technology! Wholly recommend Journey Earth!
From start to finish this Company and my travel specialist, Penny, was amazing. She was available anytime to assist with questions and changes and I really felt that she took into consideration my travel interests when recommending the tours and locations of hotels.
The Uluru camel ride/dinner/Field of Light tour was really amazing. I also really appreciated the Melbourne Laneways tour, it was very interest and not something I would have normally done if I was planning this trip solo.
This was both our first trip to Australia and our first time using Zicasso referral services. The travel agency (Journey Earth) we used was terrific and our agent (Penny Webster) was a great communicator, patient and put together an itinerary that provided us with the experience we desired. We had no problems on our trip. Everything worked like clockwork. Our drivers, guides, accommodations and destination specific trips were first class. I would have no hesitation in recommending Journey Earth.
We spent 5 weeks in Australia and New Zealand. We literally went from Queensland in the North all the way down to Tasmania in Australia and visited both the north and the South Island of New Zealand. If you are thinking of doing a trip like this, you MUST use this trip planner and her travel company. Her planning was meticulous. Every single flight connection, every single guide she selected, every single hotel met our needs perfectly. In fact some of our accommodation were among the best I have ever had. What set our trip planner apart was that she listened carefully to what I wanted and she found accommodations and activities which met my goals. She was an exceptional partner with which to work and she was helpful not only in the planning but she also provided assistance when we were there. Specifically some of our tours were weather dependent. When I asked her to help monitor whether an excursion was going due to weather she gladly pitched in to help. She is not one of those travel agents who once receiving payment, thinks she is done. Rather, she is available to help with issues whenever they arise. Now I should point out that the cost of the trip was not cheap. However, she stayed pretty much on budget and as we both agreed, with some of our accomodations, you get what you pay for.
There were many. Our stay in Sydney was a highlight. Our trip planner arranged for a private cruise around the harbor which was special. We were also able to get tickets to a dance performance at the Sydney Opera house which allowed us not only to see the structure but to enjoy it as it was intended. She also encouraged us to get tickets for the Sydney Opera Company performance of West Side Story which was a treat. Other highlights were our stay on Lord Howe Island (a slice of heaven), snorkeling in/on the Great Barrier Reef (the company she suggested was superb), the helicopter ride, The Lodge (a MUST), Uluru staying at and getting to see the Bruce Munro installation, the Lodge in Rotorua NZ, Trekking on the Franz Josef Glacier in NZ, whitewater rafting on the Shotover River in NZ, the MONA museum in Tasmania and the Seafood seduction cruise in Tasmania. I could go on but I think you get the idea. There was a lot that we packed into the 5 weeks we were there and much of it was memorable.
Dick planned a very memorable vacation, every excursion and every step of the trip was impeccably planned! We had a multi generational family on this trip, so accommodating ages 6 to 66 wasn't easy! Dick sat down with me before we commenced any planning to discuss our family needs, likes, wish list, etc. He hit every single thing on the wish list and gave us some excellent suggestions that we would have never known about or considered! From a beautiful yacht trip in the Whitsunday Islands to rainforest adventures in Port Douglas and a camel ride in Uluru, our whole family had an amazing trip, definitely one to remember for a very very very long time. Dick was very patient with us and our constant questions and he was very responsive to all questions when we were traveling in country. Thank you Dick and Journey Earth! We have already recommended your services to others!
Excellent trip down under! We couldn't be happier with our amazing trip! Everything was planned well, communication with Dick was great! They even have an app that explains everything about our daily activities! Very impressed!
Mira and myself would like to send you a super great thank you for the wonderful trip you designed for us.
We enjoyed every minute of it. Unfortunately there was not enough time to see a lot more in nearly one month.
Mira had a tremendous experience during her incredible photography shooting! The weather could not have been any better. I myself learned an incredible number of things regarding both cultures as well as the people in both countries.
IT WAS A LIFE TIME EXPERIENCE WE WILL NEVER FORGET.
We can not stop talking about this great trip. In fact a good friend of mine and wife will be contacting you as they are planning to go to Australia.
Again many thanks, good wishes from Mira and myself
Journey Earth (specifically Penny Webster) put together an amazing trip for us. They were extraordinarily helpful in all aspects of our honeymoon: planning/logistics leading up to it and then throughout the trip itself as well. Our trip involved several stops around Australia followed by New Zealand.
Our trip required several revisions, due to changes in time off from work, preferences in what we do and see, and just overall timing and pace we desired for the trip. Journey Earth worked with us every moment of the way, never any pressure to lock it down and pick something. The flexibility and ability to talk and email back and fourth continually for what ended up being a few months to ensure we ended up with the final result we wanted was amazing.
Would not change a thing as far as dealing with Journey Earth, they were amazing and we would use them again.
Penny Webster at Journey Earth was absolutely amazing. She listened to what we were looking for, made recommendations of places to visit, and gave us tour options in each location, based on our interests, so we could choose. She made all the accommodations to our specifications, and most importantly was on top of every detail before and during our trip. A couple of minor glitches that occurred on site (not of her doing), she intervened and corrected immediately.
We travel frequently and to many places around the world. This was one of the most organized trips that we have taken, and high on the list of great trips.
We highly recommend her and Journey Earth for those planning a trip to New Zealand and Australia, as we did.