Magga Dora Ragnarsdottir, Iceland (July 2018)

I must say that the professionalism of Journey Earth and the detailed knowledge of Australia and what it has to offer is highly impressive.  As soon as they accepted the challenge to set up our Australian adventure they put the time in to get to know who we are, what makes us tick, where we're coming from and where we were going. It all started with a few emails and then a 45 minute phonecall where Dick Webster dove into the details. A memorable moment in that call was when he, seemingly from memory, explained where our 7 year old would have the opportunity to cuddle a koala (not where the age limit is 8, but where he exceeded the the height limit). This call was followed by the most beautiful and informative travel itinerary I have ever seen (I am a webdesigner and world traveler, I say it should be made a gold standard). And if that itinerary wasn't impressive enough, wait until you get the whole thing on your mobile via the Axus app!

Because they put in the time to understand us and our motivation, we had a fabulous time in Australia. 

As a side note, it's been kind of magical, walking around and getting access to all sorts of amazing adventure at the mere mention of my name. This is what Alladin must have felt like when he said "open Sesame" ;) 

The wildlife was even more extraordinary than we anticipated, we swam with rays, sharks and turtles at GBR, learned about more marsupials than we knew existed and fell in love with the echidna (thanks to Paul the animal trainer at the Taronga zoo). But what perhaps surprised me most was the rich culture. We are thoroughly impressed by everything from the street art of Melbourne, to MONA to the awe inspiring aboriginal nations. One of the trips highlights was walking with Linc and his apprentices of the kuku yalanji around the mud-flats of Cooya beach, learning how to read the flats and spearing large mud-crabs. 

Diane Siddons, USA (June 2018)

That personal touch is always a selling point no matter what you do- but especially when you travel. Penny listened to our ideas of what we wanted in an adventure to Australia & New Zealand and put them into action. We developed a level of comfort as she was always accessible not only during the planning stage but our travels. 

Our 17 day trip felt like 4 vacations in one as every destination was unique and inspiring. The accommodations were divine, the diversity of locations and tours made each day of our trip more pleasurable than the last.   Our only regret is that we only touched on what can be seen  "down under." Thank you for a trip that is what memories are made of.

Edith Hoehn, USA (June 2018)

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Dick Webster supplied us with the ideal vacation with perfect activities and perfect timing for all stops.  The hotels were the best settings and the food that was included!  Wow! The activities were handpicked for a mother/son combination and we would highly recommend his services to anyone planning a trip to Australia.  He was very available both prior to and during the trip.  

Scott Moskowitz, USA (May 2018)

Our trip to Australia was awesome and Journey Earth and Penny did a great job planning it.  We went to some places and did things that are definitely once in a lifetime events with great memories.  Snorkeling with sharks, seeing the March of the Penguins, holding a Koala and feeding Kangaroos were all very special things we did on this trip.

Penny was so easy to work with and had so much patience for us.  I am a pretty hands on person and we had changes even right up until the end and she did not seem frustrated by them at all.  We were definitely on the later side as we planned this trip and Penny made sure to get everything completed in time for us.

I highly recommend using Journey Earth and would use them again if we ever make our way back to Australia.

Patricia Estrada, Equador (May 2018)

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The travelling experience was up to our expectations and our level requests. Very profesional, easy comunication, ready to solve any unspected problems or issues regarding accomodations, tour changes due to weather factor or transfers. Working with Penélope was very helpfull and she made it quite easy to help us make the right decisions on choosing alternatives. Fast response which is one of the main factors and satisfies the client.

Emma Barrow, UK (May 2018)

Penny at Journey Earth was able to build a truly memorable trip for us with our 2 children. She understood our needs as a family and shared our excitement at introducing our kids to Australia. The activities Penny suggested were perfect for us, all our accomodation was in a good location and of a high quality. Communication with Penny was very easy and she was always fast to respond, i especially liked the personal touch of phone calls as it made the process at lot easier and smoother. 

The most memorable parts of the trip were Hartleys Crocodile Farm without a doubt, with holding a Koala in Kuranda as runner up for my girls. We had SO much fun at the crocodile farm with the highlight being able to feed the crocs a snack. Also, not forgetting the cane toad racing at The Ironbar in Cairns which Penny had told me about. Funniest evening ever!

Kakadu National Park will also hold a place in my heart, camping, swimming and exploring the Aboriginal culture off the gird was perfection.

Reed Niermeyer, USA (April 2018)

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Thank you so much for all that you did helping us plan this amazing trip! While I lay awake trying to fight the jet lag I go through all of the amazing memories that we were able to make in Australia. And thank you so much for keeping in contact with us throughout the trip and helping us along the way, it was so great knowing we had a local resource to help us! I will fill out the review when I have a second to give you proper accolades for a doing such a great job. Thanks again from my whole Niermeyer/McHugh family! 

Anne Banghart, USA (April 2018)

My husband and I were planning to spend 5 weeks touring Australia and New Zealand.  Through Zicasso, we were given a few travel agencies to consider.  After talking to a couple, we decided that this travel company best met our needs and that was spot on!  This travel agent was terrific!  After chatting with us a few times to get an idea of what interested us, he prepared a detailed travel package for us to review.  We wanted a private tour, small boutique hotels, a combination of airplane, train, and car travel, and if necessary small groupings when "tours" were necessary. We had great dialogues throughout the process.  The final travel package was very complete, timely and included all necessary documentation.  

When travelling for 5 weeks, issues are inevitable.  We had flight delays and cancellations a couple of times due to weather and mechanical problems.  I called this agent right away and he handled every detail incredibly quickly.  Throughout the trip he would contact us to make sure all was well. He made it personal.

I can't tell you how great it was to have someone in country as an agent.  We are from the US, so the time difference could have been a nightmare had we used a US agency.

Even when his responsibility to us was technically done (as we had booked our own flight arrangements home),  this agent graciously rearranged everything when a storm closed the airport in Auckland for 24 hours.

We have done quite a bit of travelling over the years, using a number of different travel agencies.  This travel company ranks at the top!

Thank you to this agent and this travel company!