Penny really listened to our needs, interests, and travelling styles. She crafted the perfect combination of places and activities, to experience 3 different lifestyles and cultures in Australia. Magical, unforgettable experience. She also tried her best to grant us good seating on our flights. Great service.
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We had a perfectly delightful time from beginning to end. Our travel agent called us in preparation for the itinerary and spoke to us for 1 1/2 hours to discuss what we would like to accomplish in the two countries: Australia and New Zealand. Everything was considered and thoughtfully prepared for us and the trip went flawlessly. We spent a memorable and beautiful 50th wedding anniversary gift to ourselves in lands just short of heaven.
My husband and I toured Australia and New Zealand for approximately 3 weeks during February 2018. As we were not familiar with the countries and were not sure where to even begin our trip, we contacted Richard (Dick) Webster at Journey Earth for some assistance.
The entire planning process went very smoothly and Dick made changes where necessary. He was very thorough, made sure we understood the itinerary and had some wonderful suggestions. We know that our trip would not have been nearly as wonderful without visiting some of the places Dick suggested..
We were also met by our guides at the time and places that were scheduled without fail. The guides were knowledgeable and very friendly and courteous. We couldn't have hoped for anything better.
My trip to Australia and New Zealand were fantastic. Penny Webster was fantastic. I had consulted with three different travel agents and Penny was the only one who asked if my dates were firm because of Australia Day and we ended up going 2 days earlier and enjoying an evening cruise for the fireworks on Australia Day. Penny booked everything for us and we just had to go to where she booked us and it was perfect. This is including a few dinner reservations.
Penny was easy to work with and very responsive. I told her exactly what we wanted to do and see in Australia and she planned it according to our wishes. She recommended some very beautiful and outstanding hotels and lodges. And, Penny recommended that we cancel a planned Daintree Rainforest tour because the weather was so hot and she felt our itinerary was already so full that we could use a day to relax. Great advice. Also, mid trip we decided to change our plans and spend 2 nights at Cradle Mountain; Penny handled the change graciously.
I don't know where to begin... This trip was a very emotional trip as it was to honor and celebrate my late husband and the father of my 3 beautiful daughters. Penny didn't leave any detail to chance, my husband always planned and executed our trips for us in the past and I wasn't sure where to begin, Penny took the lead but always asked for feedback on what she was planning. The girls and I have absolutely nothing negative to say <3 Thank you, Penny from the bottom of our hearts for helping us with this once in a lifetime trip to New Zealand and Australia. We will be using your services again. Thank you, Jill
Journey Earth was excellent. We booked a 23 day trip during the Christmas and New Years holidays only a few short months before we were leaving so the logistics were difficult to say the least. Journey Earth did a wonderful job in planning dozens of activities throughout Australia and New Zealand and it was all very well organized. We like adventure and we had some of the best adventures ever thanks to the recommendations of our travel agent. A dream trip that exceeded our expectations. Thanks so much!
Our trip was wonderful and we were very pleased in working with Dick Webster at Journey Earth. We found him through Zicasso and it was extremely helpful to have an Australian travel specialist. Dick helped us in the practical planning aspects of the trip and then he orchestrated the perfect execution of our plan.
He was attentive to each detail and had all our travel documents and vouchers very organized before we left on our trip. He also was available every day to answer any questions that we had along the way. Being both personable and professional, Dick was a delight to work with on this special trip. In all my years of travel, I have never had such a smooth and problem free trip and this one was to 3 countries in 3 weeks!
Journey Earth made our honeymoon a trip of a lifetime! The places Dick chose, the activities, hotels and restaurants were all very good, and made the experience unforgettable. Dick was always very kind and helpful before and during our stay, always making sure that everything was ok.
Journey Earth did a wonderful job coordinating the trip. We had no upsets in coordination. All the hotels that we stayed at where top notch. The activities suggested and planned daily were super fun and memorable.