This is one of the best experiences we have had. Penny at Journey Earth was the best agent we have ever used. We enjoyed working with her every step of the way. Our memories of our trip to Australia and New Zealand will last forever.
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I can not say enough great things about Dick Webster and Journey Earth. We started planning our dream vacation to New Zeeland & Austraila about a year ago. Once finding Dick and his company Journey Earth over the internet, he called me and we had about a 60 minute interveiw on what we would like to do on our vacation. He wanted to know things like if we were outdoors people or museum people, did we like going to great winery's and breweries or city shopping, are you looking for 2 star or 5 star accommodations. Once completing this interview and learning our likes and dislikes he sent us a very professional and detailed outline of our vacation. We reviewed and after a couple small tweaks came up with the perfect plan that would meet our vacation goals. A couple weeks prior to leaving for our vacation Dick sent us with amazingly detailed documentation of our vacation and a App that made following our vacation plan extremely simple.
Once we were on vacation, Dick sent us texts to make sure we were loving our vacation. I have never had a travel agent show so much care. We had issue with one tour due to weather and was cancelled. We were sad as it was going to be a vacation highlight. We contacted Dick and he quickly worked with the tour companies and was able to switch dates so we could make our cancelled tour the next day. He achieved this within 30 minutes on a Sunday morning.
Journey Earth and Dick Webster are truly the most amazing and professional vacation and travel planners you will ever work with.
It was a fantastic trip made possible by the recommendations, coordination, and follow up by our agent, Dick Webster, at Journey Earth.
Our lodging accommodations were excellent, Peppers Beacon, The Hermitage, Bendemere, Orari, Chateau Marlborough, QT, and M Social. The breakfasts were fabulous.
Highlights included: The kayak float down the Pelorus with Shane at Eco Pelorus, Mt Cook day hikes of the Hooker River valley, Dart River (Funyaks, although the kayak was cancelled due to weather), golf at Jacks Point ( although expensive), and, in Auckland, a ferry ride to Waiheke Island. Unfortunately weather cancelled our scheduled fly-cruise to Milford Sound which was disappointing.
The other scheduled events, gondola in Queenstown, Whale watch in Kaikoura, Wine tasting in Marlborough, were all very enjoyable too. And we had the flexibility to sightsee and dine according to our schedule.
Details made a big difference: interIslander plus lounge on the ferry from Picton to Wellington, driving maps, directions, times and distances from city to city, City details and other information provided in the AXUS App were great surprises to the overall package.
The experience was amazing, from general parameters, Dick Webster created a magical Australia experience that exceeded our expectations at every turn. There was not a single disappointment and there were countless delights. I highly recommend Dick Webster and Journey Earth.
Having Dick plan for us turned out to be a huge part of the magic, while we had the basic information about where we were headed, each time we showed up for what he arranged, we were delighted beyond anything we could have imagined. Fine dining in the Rainforest... candlelight turn down services...beautiful walks, water indulgences and an extraordinary spa experience at Silky Oaks Lodge; Hamilton Island was so magical it felt unreal, the Walabees, the tropical birds, Koala hugging - it was incredible. We also loved driving around in the buggies - and the Sailing trip was spectacular, complete with an amazing sunset. The private tour of Sydney was fantastic. It was a cloudy/rainy day and our tour host, Denis, was flexible, accommodating, and exquisitely attentive. He was also funny, interesting and a great source of information. Every arrangement was as promised, on time, and we were treated with such care everywhere we went. We also loved the helicopter tour over the Great Barrier Reef, astoundingly beautiful. Mostly- we felt cared for and appreciated, and we enjoyed every aspect of discovering Australia in both anticipated and unanticipated ways!
The trip was amazing in all regards and somehow managed to eclipse our expectations and imaginations. As with any endeavor of this magnitude, there were a couple of hick-ups, but in general, we will be happy to recommend the area, and Journey Earth as the travel agent!
The beauty of Hamilton Island, the quaint and efficient travel by golf carts and the ease of everything given it was off season were awesome. Sydney was a delight staying in the Rocks area and the personal tour, yacht tour, Opera House tour, and bridge climb were all awesome...… As was a local Sydney Pub on $9 pie night as recommended by our agent. Queenstown and Milford Sound beauty are beyond words we have to describe. The flight over to Milford Sound was sooooo cool and so much better than a 4 hour bus ride! Moorea as again beyond belief and surpassed expectations.
Dick at Journey Earth was very easy to work with. He accommodated all of our needs and was very accessible during the trip to answer questions. The experiences that were set up were amazing. Australia is definitely one of earths natural wonders and Dick helped us expierence a large amount of the continent! we especially enjoyed our guides in Melbourne and Cairns. They truly helped bring Australia to life! The people are amazing! Thank you Dick for helping to make this bucket list Vacation a reality!
We were a group of 8 relatives that planned our trip to Australia and New Zealand for over a year. We wanted a customized trip to meet the locations we wanted to travel to as well as the activities we wanted to do. The trip was wonderful and Journey Earth made this possible. Penny from Journey Earth understood from the start the type of trip we wanted and worked diligently to make it happen. We traveled to Auckland and Queentown in New Zealand and Tasmania, Port Douglas, Cairns, and Sydney in Australia. We traveled a great distance for this vacation and wanted to see and do a number of things while here. This required a great deal of planning and fine tuning to meet our requirements and expectations. Journey Earth's attention to detail and commitment to meeting our needs made this trip a success!! The trip was truly breathtaking and memorable.
We are blown away by the trip Journey Earth put together for us! We asked our travel planner for something different and he delivered. From spear fishing in Queensland to the sights of Kangaroo Island, everything was perfect. Our decision to have a travel agent in Australia was validated as he kept track of us throughout our travels, warning us of potential weather issues. Great job done by this travel company.
It is impossible saying what is most memorable. We enjoyed learning about Sydney on our walking tour and our cruise of Sydney harbour. In Queensland, what can beat the Lodge and our spear fishing with the Kuku Yalanji. The sights around Alice Springs were a real suprise with Marc, from a tour company, showing us how to picnic in style. I cannot imagine being in Australia and not visiting Kangaroo Island, the sights and wildlife are amazing. And finally, when we return to Australia, Adelaide and the Baross Valley will be our first stop.
Our trip planner at this travel company was awesome to work with! He really listened to what we were interested in and selected an itinerary that was a great mix for travelers of different ages. The pace and variety of the trip was perfect. We woke up every day so excited for what we had planned and also had just enough down time to rest up for the next adventure. On top of the stellar itinerary and tours, our trip planner went above and beyond to help us when our flight was delayed 24 hours. He rescheduled tours and reservations at the last minute so we wouldn't miss anything. He also provided documentation for us to send the airline. He was so friendly and helpful throughout the entire process. I'd highly recommend this travel company to other couples, families and small groups.
So many things about our trip were incredible! It felt like every day was a "once in a lifetime" experience - Rooftop views of the NYE fireworks over Sydney, Climbing the bridge, Cruising the Sydney harbor, Whitsundays and Milford sound, Helicopter tour/Diving the Great Barrier Reef, Hiking a glacier
Dick Webster organized our trip to three cities in Australia. The total trip was a complete success due to Dick's organization. The only thing he couldn't control was the weather! Everything went smoothly just as we were told it would. Thank you so much for all of your help.
We loved the entire trip. The little penquin parade on Phillips island was awesome. But in truth we loved it all. My granddaughter took her first scuba diving course and is convinced to continue with getting certified. Seeing all of the animals of Australia was fantastic. Thank you Dick again for all of your help.
The only thing we would do differently is stay longer and see more of this beautiful country.