Dick at Journey Earth was very easy to work with. He accommodated all of our needs and was very accessible during the trip to answer questions. The experiences that were set up were amazing. Australia is definitely one of earths natural wonders and Dick helped us expierence a large amount of the continent! we especially enjoyed our guides in Melbourne and Cairns. They truly helped bring Australia to life! The people are amazing! Thank you Dick for helping to make this bucket list Vacation a reality!
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We were a group of 8 relatives that planned our trip to Australia and New Zealand for over a year. We wanted a customized trip to meet the locations we wanted to travel to as well as the activities we wanted to do. The trip was wonderful and Journey Earth made this possible. Penny from Journey Earth understood from the start the type of trip we wanted and worked diligently to make it happen. We traveled to Auckland and Queentown in New Zealand and Tasmania, Port Douglas, Cairns, and Sydney in Australia. We traveled a great distance for this vacation and wanted to see and do a number of things while here. This required a great deal of planning and fine tuning to meet our requirements and expectations. Journey Earth's attention to detail and commitment to meeting our needs made this trip a success!! The trip was truly breathtaking and memorable.
We are blown away by the trip Journey Earth put together for us! We asked our travel planner for something different and he delivered. From spear fishing in Queensland to the sights of Kangaroo Island, everything was perfect. Our decision to have a travel agent in Australia was validated as he kept track of us throughout our travels, warning us of potential weather issues. Great job done by this travel company.
It is impossible saying what is most memorable. We enjoyed learning about Sydney on our walking tour and our cruise of Sydney harbour. In Queensland, what can beat the Lodge and our spear fishing with the Kuku Yalanji. The sights around Alice Springs were a real suprise with Marc, from a tour company, showing us how to picnic in style. I cannot imagine being in Australia and not visiting Kangaroo Island, the sights and wildlife are amazing. And finally, when we return to Australia, Adelaide and the Baross Valley will be our first stop.
Our trip planner at this travel company was awesome to work with! He really listened to what we were interested in and selected an itinerary that was a great mix for travelers of different ages. The pace and variety of the trip was perfect. We woke up every day so excited for what we had planned and also had just enough down time to rest up for the next adventure. On top of the stellar itinerary and tours, our trip planner went above and beyond to help us when our flight was delayed 24 hours. He rescheduled tours and reservations at the last minute so we wouldn't miss anything. He also provided documentation for us to send the airline. He was so friendly and helpful throughout the entire process. I'd highly recommend this travel company to other couples, families and small groups.
So many things about our trip were incredible! It felt like every day was a "once in a lifetime" experience - Rooftop views of the NYE fireworks over Sydney, Climbing the bridge, Cruising the Sydney harbor, Whitsundays and Milford sound, Helicopter tour/Diving the Great Barrier Reef, Hiking a glacier
Dick Webster organized our trip to three cities in Australia. The total trip was a complete success due to Dick's organization. The only thing he couldn't control was the weather! Everything went smoothly just as we were told it would. Thank you so much for all of your help.
We loved the entire trip. The little penquin parade on Phillips island was awesome. But in truth we loved it all. My granddaughter took her first scuba diving course and is convinced to continue with getting certified. Seeing all of the animals of Australia was fantastic. Thank you Dick again for all of your help.
The only thing we would do differently is stay longer and see more of this beautiful country.
It was a wonderful trip. Penny suggested great activities and found creative ways to satisfy my request for accommodations for my husband and me and our adult son. It was important to us to be together but with privacy for all. It took several rounds of back and forth to work out the itinerary, but she persevered until she could make it work. I also appreciated her checking up on me after I had needed to change some of our travel plans due to illness.
Kangaroo Island was even better than we could have imagined. Nikki, our amazing guide, went out of her way to show us the wildlife in their natural habitat, and was so knowledgeable about the animals and the ecosystem.
The other fantastic experience was the luncheon harbor cruise on Australia Day. I didn’t even know about Australia Day, but when Penny suggested it, we agreed to rearrange our itinerary so we could enjoy the festivities. So glad we did!
Our first time trip to Australia was amazing. We wanted to experience the country away from the mainstream tourism and large groups. Everything turned out as described or better. We had no complications, no additional paperwork and other than for the car rental no voucher to carry. The app was very helpful as resource, reminder and showing directions. Our agent followed up with us along the way and we felt that he was always available if something might occur. However, everything worked out great. The local agencies that were picked truly cared for us as customers, knew their way of making a difference and were very personable. The two agencies that we would like to highlight were a local tour company and a local yacht company. The former made our Melbourne and Phillip Island tours a truly local and very memorable experience. The personal service was incredible and after a short while we simply felt that we are touring with a friend. The latter, a sailing crew, was an extraordinary team, around a principal person. They went above and beyond to satisfy the group and added an extra hour to the tour, so that we could all enjoy the sunset. Equipment was modern and well taken care of and the service was fantastic.
Great communication and responsiveness in planning and during the trip. The travel planner was most helpful in offering suggestions and advising us on pacing ourselves and setting reasonable expectations for how much ground we could or could not cover.
We loved the variety of experiences from hikes and climbs to hot baths and wine tours. I couldn't choose a favorite, as we saw and did so much.
Penny was very helpful and kept our needs in mind when planning our trip. She took care of every detail, and made our experience the most enjoyable possible.
We really enjoyed the Kuranda sky rail, a trip that we would not have done on our own. We enjoyed the scenery and seeing the wildlife there. Also, a boat company had a great boat to sail on the Great Barrier Reef. It was small, so as not to feel too crowded, but big enough that it felt steady on the water.
Excellent!! We were very pleased with the attention to details regarding our itinerary and we had a wonderful visit to Sydney with our friends.