Dick Webster and Journey Earth did a great job of tailoring our trip to our interests and needs, provided excellent suggestions for restaurants and activities to undertake on our own time, and were very responsive in dealing with any questions or issues that arose during our trip.
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Thank you so much zicasso & journey earth , especially Penny for making 2018 an amazing christmas and new year holiday for my family. Our trip to Fiji & Australia is beyond amazing complimented with Penny attention to details as well as extremely fast responses ( even during holidays ). I just want to say, thank you very much !
BEST TRIP EVER!! The travel planner worked with us to get everything we wanted to do into our trip with no problems at all. I am very pleased with the trip and her professionalism. I had to call her during our trip because a day outing we had planned was canceled due to weather, and she handled it with no issues, and a refund for that outing is being worked on as we speak. I highly recommend the travel planner, the travel company and Zicasso. I will definitely use her services for our next vacation. We are going to plan a new vacation to Fiji and South Asia and will definitely use her to help us plan this trip.
Penny of Journey Earth took the time to call me to discuss interests, preferences, etc in order to provide appropriate suggestions. She developed a wonderful trip itinerary which really met our interests and needs. She was also available at all times to answer queries, etc. I was most impressed with the service provided and would highly recommend the company !
Dick Webster at Journey Earth was friendly, professional, knowledgeable, personable, the comments from tour vendors about Dick were all positive regarding their interactions, he was responsive, and reached out often before and during our trip to let us know he was available to assist in any way. We can’t say enough great things about the trip and the experience of working with Dick plus he genuinely cared and aimed to please each of us.
The trip was excellent from start to finish. We were very lucky to have our travel agent. She was easy to work with and very knowledgeable about the countries we visited. She helped us choose our hotels and lodges, our activities in each city and also made restaurant reservations. She also took care of all our plane reservations within the 2 countries and there were 7 different flights. This was a 3 week trip with no glitches. We were given a detailed day by day itinerary that had everything at our finger tips. She was superb.
The trip was amazing and completely flawless. We enjoyed all of our excursions. Your planning and attention to detail was impeccable. We continually commented on how simple you made everything for us to enjoy the trip. By far a 5 out of 5, you did a great job. I couldn’t have imagined a better trip to spend with my dad! We Will be sending anyone interested in taking this kind of trip your way!
The experience was amazing!! Our tour was filled with much diversity and opportunity!! Our travel guide (Dick Webster) was available to us 24/7 and so terribly abliging with regards to all our opinions and needs! We saw the country and all it has to offer from outback to wilderness to Barrier Reef to wine country to yachting. Our adventure groups were more than kind, patient and educational!! Could not ask for more and humbled by all we were allowed to experience!!
Dick at Journey Earth was amazing an and absolute delight to plan a trip with! He was so thorough, put together amazing itineraries and spoke with us numerous times to make sure he knew what we wanted out of our trip to Australia and what types of activities we were interested in. Very professional, worked with us on making updates, even helped book dining, was flexible on payment etc. He was available to hop on the phone anytime and speak to us about questions we had. We had never been to Australia and wanted to go for our honeymoon and we are SO glad we booked with Journey Earth! They made sure everywhere we went we were treated like royalty and everyone knew it was our honeymoon, so it made it all so special. They also only partner with vendors they trust, and it was evident in all tours we took that they had a great relationship and were the best of the best. Could not recommend Journey Earth enough!
Journey Earth and Dick Webster in particular were fantastic!! The overall process could not have been easier and Dick was amazingly proactive and responsive in communications despite the time difference.
Journey Earth provided a unique experience and made the booking and travel proves as smooth as possible. I would highly recommend working with them!!
Nearly every part of our trip was exceptional and it was a great mix of adventure and relaxation. Staying in Qualia on Hamilton Island was a highlight, as was the helicopter tour of Heart Reef and the private lunch of Whitehaven Beach.
The Sails of Sydney tour was also a very unique experience and a great way to see Sydney.
It was a perfect trip.