Penny Webster at Journey Earth was absolutely amazing. She listened to what we were looking for, made recommendations of places to visit, and gave us tour options in each location, based on our interests, so we could choose. She made all the accommodations to our specifications, and most importantly was on top of every detail before and during our trip. A couple of minor glitches that occurred on site (not of her doing), she intervened and corrected immediately.
We travel frequently and to many places around the world. This was one of the most organized trips that we have taken, and high on the list of great trips.
We highly recommend her and Journey Earth for those planning a trip to New Zealand and Australia, as we did.