I can not say enough great things about Dick Webster and Journey Earth. We started planning our dream vacation to New Zeeland & Austraila about a year ago. Once finding Dick and his company Journey Earth over the internet, he called me and we had about a 60 minute interveiw on what we would like to do on our vacation. He wanted to know things like if we were outdoors people or museum people, did we like going to great winery's and breweries or city shopping, are you looking for 2 star or 5 star accommodations. Once completing this interview and learning our likes and dislikes he sent us a very professional and detailed outline of our vacation. We reviewed and after a couple small tweaks came up with the perfect plan that would meet our vacation goals. A couple weeks prior to leaving for our vacation Dick sent us with amazingly detailed documentation of our vacation and a App that made following our vacation plan extremely simple.
Once we were on vacation, Dick sent us texts to make sure we were loving our vacation. I have never had a travel agent show so much care. We had issue with one tour due to weather and was cancelled. We were sad as it was going to be a vacation highlight. We contacted Dick and he quickly worked with the tour companies and was able to switch dates so we could make our cancelled tour the next day. He achieved this within 30 minutes on a Sunday morning.
Journey Earth and Dick Webster are truly the most amazing and professional vacation and travel planners you will ever work with.