Journey Earth and Penny Webster are absolutely fantastic! We had never travelled to Australia before, and Penny made the process easy!
We began with multiple conversations about what we were interested in seeing and doing during our holiday. The sites and activities that Penny planned were perfect. We travelled with our 2 young teenagers and they were fully engaged as well. Our accommodations were outstanding, even more than I anticipated, and we stayed within our budget.
There were a couple "hiccups" during our planning process and trip. Penny went out of her way to help with any necessary changes, making our trip seemless. We definitely received personal attention, and I am grateful for this! We cannot wait to return to Australia and also explore New Zealand. When we do, we will absolutely plan our trip with Journey Earth again.